Terms and Conditions

  1. Introduction

1.1 These terms and conditions (“Terms”) govern the use of the services (“Services”) provided by iCar Mechanics (“we”, “us”, “our”) to you (“Client”). By accessing and using our Services, you agree to be bound by these Terms and those outlined in our Privacy Policy and Disclaimer.

  1. Service Provision

2.1 We provide vehicle repair, maintenance, collection, and delivery services. While we aim to perform our Services promptly and efficiently, there may be instances where delays occur due to unforeseen circumstances such as traffic, weather conditions, and mechanical issues.

2.2 We are not liable for any loss or damage suffered by the Client due to such delays.

  1. Collections and Deliveries

3.1 Our collection and delivery service is dependent on the availability of our drivers and the operational hours of our business. We will endeavor to arrange collections and deliveries at the agreed time, but these may be subject to change due to circumstances beyond our control.

3.2 The Client agrees to ensure that the vehicle is prepared and ready for collection at the designated time. In the event of any delays caused by the Client’s unavailability or unpreparedness, we reserve the right to reschedule the service.

3.3 We are not liable for any loss, damage, or inconvenience suffered by the Client due to delayed or rescheduled collections and deliveries.

  1. Vehicle Care and Responsibility

4.1 While we promise to take utmost care of the Client’s vehicle during its collection, service, and delivery, we are not responsible for any loss or damage that may occur due to events outside of our control, such as accidents, vandalism, weather-related damage, and theft.

4.2 The Client is advised to remove any personal belongings from the vehicle before its collection. We are not liable for any loss of or damage to such belongings left in the vehicle.

  1. Payment

5.1 The Client agrees to pay the full amount for our Services as per our invoice. Failure to make payment in due time may result in additional charges and/or delay in the return of the vehicle.

  1. Amendment of Terms

6.1 We reserve the right to amend these Terms at any time without prior notice. The Client’s continued use of our Services following any changes signifies their acceptance of the revised Terms.

  1. Governing Law

7.1 These Terms are governed by and interpreted in accordance with the laws of South Africa. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of South Africa.

Please read these Terms carefully before using our Services. By booking a service with us, you confirm that you have read, understood, and agree to these Terms in full. If you disagree with any part of these Terms, please do not use our Services.

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